Grievance redressal

Last updated: 29 October 2026

Qubox is operated by Billiton Services Private Limited (CIN U51909KA2016PTC097521). If something about our WhatsApp messages or your data worries you, we want to fix it quickly.

Grievance Officer

• Name: Srikanth
• Email: info@qubox.in
• For everyday questions: support@qubox.in

Please tell us your name, your WhatsApp number, which business messaged you (for example Arraay, BeBadge or another business), and what happened. A screenshot of the message helps.

What happens next

• We acknowledge your complaint within 24 hours.
• We resolve it within 15 days.
• If it is about an order, an event or a business’s own service, we work on it with the business concerned and keep you informed until it’s closed.

If you are not satisfied

About personal data, you may complain to the Data Protection Board of India, after first giving us the chance to resolve it. About a purchase, you may approach the National Consumer Helpline (dial 1915 or visit consumerhelpline.gov.in).

This page explains our process in plain words. It is not legal advice.